Global Operations Director

Job Title: 
Global Operations Director
Job Type: 
Job sector: 
Base Salary: 
About this position: 

Our client is an exciting rapidly growing start-up Smart Tech organisation who are disrupting the food and hospitality sector.  Due to continued growth an exciting and newly created role now exists for a talented, driven and strategically focused individual to lead our Global Operations team.

The Role: 
  • Build a global Customer Support model which services our global customer base in the most cost efficient manner whilst maintaining required levels of customer satisfaction


  • Play a leading role in the development of the long-term materials strategy, building a future-proof process which maximises global efficiencies


  • Partner with all necessary teams to identify, design and implement process optimisation across the Operations functions


  • Deliver strategic and operational projects globally as required
The Person: 
  • Experience of leading global operations within a SaaS organisation ideally with EPOS systems experience


  • You have proven experience in scaling Global Operations, and can demonstrate how you have devised and then implemented an Operations strategy to significantly increase organisational efficiencies


  • You have a successful record delivering KPIs and proven leadership skills